Token Service

Plutus provide Token service which include onsite or remote supporting service. The Service procedure: Token Service, Onsite Support Service, Remote Support Service.



Getting the support equipment list

1) Hardware - Network equipment, Server & Storage, Desktop & Laptop

2) Software - Microsoft Application, VMware, Mail, backup software and Anti-virus

Request token service

1) Call metro support hotline Mon - Fri (09:30 am - 18:30 pm)

2) Send request to support mail

Token Support Service

1) Provide 8 x 5 or 7 x 24 remote support service

2) Provide 8 x 5 or 7 x 24 onsite support service

Remote Support Service

1) Metro support team through phone or remote access to fix problems

2) Provide 8 x 5 or 7 x 24 remote support service

Token Support Service

1) Plutus Support team provide 8 x 4 or 7 x 24 onsite support service